DIY Repair: Handling the PHASE0_EXCEPTION Blue Screen of Death, Stopcode 0X0000007

One of the errors below or a combination of both may display on the STOP message:

STOP: 0x00000078
PHASE0_EXCEPTION

The error may also be abbreviated as STOP 0x78, but the fullSTOP code will always be what’s displayed on the blue screen STOP message.

If Windows is able to start after the error, you may be prompted with a_Windows has recovered from an unexpected shutdown_ message that shows:

Problem Event Name: BlueScreen
BCCode: 78

If STOP 0x00000078 isn’t the exact STOP code you’re seeing or PHASE0_EXCEPTION isn’t the exact message, check theList of Blue Screen Error Codes and reference the troubleshooting information for the message you’re seeing.

How to Fix the STOP 0x00000078 Errors

This STOP code is rare, so there’s little troubleshooting information available that’s specific to it. However, since most STOP errors have similar causes, there are some basic troubleshooting steps to help fix these issues.

1. First,restart your computer if you haven’t already done so.Restarting fixes many computer problems , possibly including this one. The blue screen error may not occur again after rebooting.
2. Otherwise,perform basic STOP error troubleshooting . These extensive troubleshooting steps—which include using System Restore, scanning for malware, and more—aren’t specific to the STOP 0x78 error, but since most STOP errors are so similar, they should help resolve it.

How to Fix a Computer That Won’t Turn On

Causes of the STOP 0x00000078 Errors

STOP 0x00000078 errors are likely caused byhardware ordevice driver issues. The STOP 0x00000078 error will always appear on aSTOP message , more commonly called a Blue Screen of Death (BSOD).

Any of Microsoft’s Windows NT based operating systems could experience the STOP 0x00000078 error, including Windows 11, Windows 10, Windows 8, etc.

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